FAQ Page
- How do I place an order?
You can browse our website, select items of interest, add them to your cart, and then follow the on-screen instructions to complete the checkout process.
- Can I modify or cancel my order?
Once an order is submitted, you may not be able to modify or cancel it. However, please contact customer service as soon as possible, and we will try our best to accommodate your request.
- Do you offer international shipping?
Yes, we offer international shipping. Specific shipping costs and delivery times will vary depending on the destination and shipping method.
- What is our return policy?
We offer a 30-day no-reason return policy. Please ensure the item is unused and in its original packaging. Please refer to our return and exchange policy for details.
- What should I do if I receive a defective item?
If you receive a defective item, please contact our customer service team to request a return or exchange and provide relevant photos for assistance.
- What payment methods do you support?
We support various payment methods, including credit cards, debit cards, and some electronic payment platforms. Available payment options will be displayed at checkout.